E-commerce Account Manager

Department: E-commerce
Reports To: Head of E-commerce / E-commerce Director
Summary
We’re seeking a results-oriented E-commerce Account Manager to oversee the strategic growth and management of key online sales channels. The ideal candidate will have a proven track record in e-commerce, data-driven decision-making skills, excellent communication, and the ability to build strong relationships with internal teams and external partners. Fluency in German is a significant plus.

Responsibilities

• Strategic Planning & Execution: Develop and implement strategies to drive sales, increase online visibility, and optimize customer experience across various e-commerce platforms.
• Account Management and Relationship Building: Cultivate strong relationships with key marketplace partners and online retailers. Negotiate terms, manage promotions, and ensure smooth operational processes.
• Data Analysis and Insights: Monitor and analyze sales data, market trends, and competitor performance to identify areas for improvement and make informed decisions.
• Product Listing Optimization: Create and maintain compelling product listings, ensuring accurate product information, high-quality images, and strategic keyword usage.
• Budget Management: Plan, track, and optimize marketing and advertising budgets for various e-commerce channels.
• Reporting: Generate regular reports on sales performance, campaign effectiveness, and key metrics.
• Collaboration: Work closely with marketing, sales, supply chain, and other departments to ensure alignment of e-commerce strategies with overall business goals.
• Customer Service (if applicable): Oversee or collaborate with customer service teams to resolve customer inquiries, and returns, and maintain positive feedback ratings.

Qualifications

• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: 3-5 years of proven experience in e-commerce account management or a similar role.
• German Language Skills: Fluent or proficient in written and spoken German is a major advantage.
• Platform Knowledge: Expertise in major e-commerce platforms (e.g., Amazon, eBay, etc.) and marketplace management tools.
• Analytical Skills: Strong analytical mindset and proficiency with data analysis tools and spreadsheet software.
• Communication and Negotiation: Excellent interpersonal, written, and verbal communication skills, as well as strong negotiation abilities.
• Time Management and Organization: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

We Offer You:

• Get the chance to work with high-potential-growth startups and bright entrepreneurs in the region
• Engage in the buzzing startup community across the region
• Work in an environment supporting creativity and Productivity
• All the Tech Gear You Need to Work Smart
• Medical and social insurance

Working Conditions:

5 Working Days ( Sunday to Thursday )
From 10.00 Am to 6 Pm