A team that sells, serves and moderates at 3 AM, and shows you the whole business at 9.
Four AI agents inside every inbox and comment section your customers already use. WhatsApp, Instagram, Messenger, TikTok, email, web chat: one thread, whatever they arrive on. Live in a day.
Your customers are awake. Your business isn't.
Each bar is one hour of inbound. The orange hours are conversations that arrived when nobody was at the desk: every one of them a customer who asked, waited, and went somewhere else.
53% of inbound arrives while the office is shut.
Less likely to qualify a lead after a single day of silence.
You pay to acquire the same customer twice when the first reply is too slow.
Value created by a canned auto-reply. Customers read them as a closed door.
23:41 on a Tuesday. Booked and paid by 23:44.
The hospital
online
A hospital with nine branches. No one on shift. The agent triages, finds a real consultant with a real opening, holds the slot and takes the deposit, in the patient's own dialect.
Triaged, never diagnosed
Medical judgement stays with your doctors: enforced in the system, not left to the model's discretion.
A real consultant, a real opening
Specialty, branch, price and slots that actually exist in your calendar: read live, never invented.
Slot held, deposit taken
Payment collected at midnight. No call back, no morning queue, no admissions desk involved.
And it follows up
The reminder the next morning, the post-visit check three days later, the patient who never rebooked.
Not a chatbot. Four hires.
Four specialised agents working as one operational team: reporting to each other, escalating to your people, and answering to you every morning at nine.
One thread, whatever channel they arrive on.
Operations Manager
Routes the complex ones, escalates the sensitive ones, and reports to you at nine.
Sales Agent
Closes the deal. Quotes pricing, verifies live inventory and calendars, books the appointment and collects payment inside the chat.
Service Agent
Holds the customer. Order tracking, modifications, complaints: resolved at 2 AM, in local dialect, without a ticket queue.
Social Moderation Agent
Protects the feed. Answers every comment in brand voice, hides spam and scams, and turns a public 'Price?' into a private sales lead.
Reading from your catalogue · calendar · payments · CRM
The same question at 3 AM. Three different businesses.
Every sector has a moment where a customer needs an answer and nobody is there to give it. Pick a sector: the flow is the same, only the rulebook changes.
01 THE NEED
“My credit card is lost and I’m travelling abroad.”
02 THE AGENT ACTS
Verifies identity with a secure OTP and locks the card on the spot, in the same thread, no call-centre queue.
03 WHAT IT CHANGES
Closes the fraud window in seconds, and stops the cost of nightly card fraud.
01 THE NEED
“Can I add 15kg of baggage to my flight?”
02 THE AGENT ACTS
Prices it against live fare rules and takes payment in chat, no app, no airport desk.
03 WHAT IT CHANGES
Captures the revenue at the moment of intent, nothing left for the morning queue.
01 THE NEED
“How much?”, a comment under an Instagram Reel.
02 THE AGENT ACTS
Replies publicly in brand voice within seconds, then opens a DM with size, stock and a direct buy link.
03 WHAT IT CHANGES
A public comment turns into a sale instead of going unanswered.
Compliant automation. Escalation built in.
24/7 service automation
Account queries, branch locators and card blocks handled through OTP verification, without a call-centre queue at any hour.
Lead pre-qualification
Pre-qualifies card and loan applicants in Messenger, estimates the monthly instalment, and books the advisor call.
Feed protection & privacy
Hides comments where customers post phone numbers or account details under your ads, and moves real prospects into DMs.
Risk escalation
Detects legal language, formal fraud claims and high-value client issues, and routes them straight to a human compliance manager.
The agent handles what is routine and provably safe, and hands over the moment a conversation turns legal, fraudulent or high-value. The boundary is configured by you, not inferred by the model.
The Bank · Typically replies instantly
Instant rebooking. Ancillary revenue at 2 AM.
Ancillary revenue sales
Seat upgrades, extra baggage and lounge access sold inside the chat, with checkout completed in the same thread.
Flight status & rebooking
Answers “is MS777 on time?” and handles rebooking or gate changes in local dialect, inside Messenger, no app download.
Campaign moderation
Answers promotional fare questions under social campaigns and converts the interest into a direct booking link.
Disruption intelligence
Spots delay spikes and recurring complaints in comment feeds and alerts ground operations before the issue compounds.
Passengers ask about baggage, seats and delays at exactly the hours your contact centre is thinnest. The agent prices it against live fare rules and takes the payment before the intent cools.
The Airline · Typically replies instantly
A comment is a customer. Answer it in seconds.
Comment-to-DM pipeline
Answers “Price?” and sizing questions on Instagram and Facebook posts within seconds, then opens a direct DM to close the sale.
Personal digital shopper
Checks live stock across branches, recommends from that customer's own history, and returns a one-click checkout link.
Order tracking, unattended
Connects to fulfilment APIs for delivery status, address changes and returns, answered at 2 AM without a support ticket.
Demand intelligence
Surfaces out-of-stock queries, logistics bottlenecks and which creative actually converts, in the daily report.
On Instagram and Facebook the buying signal is public and it decays in minutes. The agent replies under the post in your brand voice, then opens the DM and closes it there.
The Brand · Typically replies instantly
Comment on your Reel · 41,200 views
nour.h Price?? ♡ 3
Replied publicly · 11 seconds later
thebrand EGP 1,450, in stock in three sizes 💛 sending the link in DM
nour.h opened the DM
Action when it's clear. Escalation when it's sensitive.
The value is not that the agent answers everything. It is that it knows precisely where its authority ends, and that boundary is written into the system, reviewed by you, and auditable after the fact.
Where It Acts: Booking Flow
Patient describes pain
The agent does not interpret the symptom, it establishes which specialty and which branch.
Presents real availability
The branch and the consultation price, read live from your calendar.
Deposit collected
Slot held, confirmation sent. No human touched the conversation.
The rule: Medical diagnosis remains strictly with your doctors. The agent manages triage and calendar booking, nothing beyond it.
Where It Holds Back: The Feed
“Is this authentic leather?”
Answered publicly with the material specification within 90 seconds. Factual, verifiable, safe to automate.
“Price?”
Answered publicly, then routed into a DM to complete checkout: the public thread stays clean.
“Scam page”
Hidden pending human review and flagged to the Operations Manager. Never auto-argued: an accusation is escalated, not debated.
You stop guessing about your own business.
Every question your customers asked overnight becomes one picture: what they want, what they misunderstand, when they actually show up, and which posts create customers rather than applause.
What They Actually Asked
In their own words · this month
Customers, Not Applause
Same spend · two creatives
A sixth of the reach. Thirty-one times the sales. The agency reported Reel A.
One engine. Rules already written for yours.
The same core reasoning layer sits behind every deployment. What changes per sector is the rulebook: the compliance boundaries, the vocabulary, the systems it reads from. No market-specific rebuild.
ARQQA
Reasoning · Memory · Guardrails
Reading from your catalogue · calendar · payments · CRM
Industry rules pre-built, no market-specific rebuild.
Same inbox. Different business.
The single number that changes everything downstream is how long a customer waits for a real reply. Everything else (conversion, repeat rate, cost per acquisition) moves behind it.
Median wait for a real reply · one measured account
(drawn to scale)
Four steps. No IT project.
No integration sprint, no vendor onboarding cycle, no six-week discovery. We read your inbox on day zero and you are approving live conversations by the afternoon of day one.
Day 0 · 30 min
We read your inbox
What customers actually ask, what was missed, and what that silence cost you last year.
Day 1 · Morning
We set it up
Your prices, calendar, branches and brand voice, and just as important, what it must never say.
Day 1 · Afternoon
You approve it
You watch it handle real conversations and sign off before a single customer sees it.
Every morning
The 09:00 report
What came in, what closed, what needs a human, in your inbox before your first meeting.
We Need
Your existing number, your price list, and one person for an hour.
You Keep
Your number, your tone, and the right to take over any conversation.
Your Data
Never pooled, never sold. GDPR, EU AI Act and Meta Verified compliant.
Let us read your inbox before you decide anything.
Send your last few thousand conversations and within a week you get what your customers ask, how many went unanswered, and what that costs a year. Free.